Junior Customer service and cash collection officer - Addis Ababa

Dema Hope Trading PLC

Posted: Dec 05, 2025

Full time

Career Level: Junior Level(1-3 years)
Salary:
Location: Addis Ababa
Deadline: Jan 05, 2026
Expired

Job Opportunity: Junior Customer service and cash collection officer position available at Dema Hope Trading PLC in Addis Ababa. Customer Service jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

  • Act as the first contact point for customers via in person or digital mechanisms (walk-ins, calls, emails).
  • Collect Payment and issue receipt
  • Record complaints, inquiries, and payment-related requests
  • Update payment states on payment follow up when payment is funded
  • Facilitated receipts to be issued for customers
  • All related documents were reviewed and updated accordingly
  • Escalate unresolved issues to the Senior Officer
  • Carry out related tasks assigned by the Customer Service Head 
  • Bachelors degree in management, business administration or related fields
  • 1 - 2 years of work experience as a customer service or payment/cash collection related positions, preferably in a real estate

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